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Frequently Asked Questions


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How can I update my mailing address and phone number?

Applicants for Affordable Housing or Housing Choice Voucher Program

If you are an applicant on the waitlist and would like to update your information, you may email your updates to info@dbhafl.org. Please note “update” in the subject line. This will provide a way for you to ensure that we have received your update. Please provide you full name, current address and contact number. Please also identify which program you applied to. This will allow the agency to find your information quickly.

You may also send a letter to:

211 N. Ridgewood Avenue, Suite 300
Daytona Beach, FL 32114

PLEASE BE SURE THAT YOUR HANDWRITING IS CLEAR AND EASY TO READ

What is my status on the waiting list?

HACDB recently updated the waiting list. A letter was send to everyone on the waitlist in March 2019. If you responded, your name is on the waitlist. If you did not respond, your name has been removed from the waitlist. If you believe that your name was removed in error, please send an email to info@dbhafl.org, include your full name and a contact number. Place the words “UPDATE” in the subject line. State why you believe an error may have occurred.You will receive a response within 72 hours. We are able to offer housing as it becomes available. You will be contacted by mail. Please be sure to update your address if you move.

Who is my case manager?

At this time, we are working based on the need of our customers. Work is assigned by category:

  • Recertification
  • Interium
  • Portability
  • HAP
  • RFTA
  • Move Request
  • Rent Increase
  • Inspection
  • Payment Issue

You may send an inquiry info@dbhafl.org, with one of the topics above listed in the subject line. You will receive a response within 48 hours, please check your email, and be sure to include a telephone number where you can be reached during business hours.

When will the wait list open again for the voucher/affordable housing program(s)?

Please visit our website at www.dbhafl.org to determine if any of our waitlists are open.

Can you refer me to another agency for housing assistance?

Please visit www.dbhafl.org/area-housing-agencies to obtain a list of area agencies that may provide subsidized housing.

What number am I on the wait list?

There are no numbers associated with your application. The waitlist is based on date of application and preferences.

I am an area landlord and I would like to assist families who are on your program. How should I proceed?

Please visit www.dbhafl.org/landlords  for helpful information regarding becoming a landlord, including a link to list your available property.

What are the current payment standards?

The Housing Authority of Daytona Beach
Housing Choice Voucher Payment Standards (Effective 10/2018)

Efficiency - $770.00
One-Bedroom - $955.00
Two-Bedroom - $1,191.00
Three-Bedroom - $1,458.00
Four-Bedroom - $1,672.00

Are you absorbing?

HACDB is billing at this time. 

How can I make a complaint?

We wish to hear from our customers. Please send an email to info@dbhafl.org with a note in the subject line, concern, complaint, compliment, etc. It is helpful if you provide as much detail as possible, including your telephone number.

How can Participants or Applicants obtain a current landlord listing?

Participants & Applicants that are searching for a unit may visit www.gosection8.com to review landlords that currently accept Housing Choice vouchers in Volusia County. You may also look for rent signs, check newspapers and other sources where rental units may be listed.

How can I report fraud?

Please report fraud regarding any of our housing programs to info@dbhafl.org. Information that is helpful is a name, address and the type of issue that is involved.

Does the housing authority offer programs to help me achieve my goals?

Yes. The Family Self-Sufficiency (FSS) Program is a program used in the Affordable Housing and Housing Choice Voucher program that enables HUD-assisted families to increase their earned income and reduce their dependency on welfare assistance and rental subsidies. FSS is an employment and savings incentive program for low-income families that have a Housing Choice voucher. The authority employs two full-time employees to coordinate FSS services for the authority. If you are interested in the FSS program, contact your case manager and request a referral.

Does your housing authority have a homeownership voucher program?

Yes, the Housing Choice Voucher program does have homeownership program that is applicable to anyone that currently has a housing choice voucher. The homeownership option is used to assist a participant family residing in a home purchased and owned by one or more members of the family. A family assisted under this option may be newly admitted or an existing participant in the HCV program. HACDB HCV homeownership program is defined by HUD regulations. The family must meet all of the agency requirements before the commencement of homeownership assistance.