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Frequently Asked Questions

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How can I update my mailing address and phone number?

Applicants for Affordable Housing or Housing Choice Voucher Program

If you are an applicant on the waitlist and would like to update your information, please send the updated information in writing to the housing authority. Please provide you full name, current address and contact number. Please also identify which program you applied to. This will allow the agency to find your information quickly.

You may provide the update via the following methods:

  • Email
  • Mail:
    200 N. Ridgewood Avenue,
    Suite 300
    Daytona Beach, FL 32114
  • Fax: 386-255-2136

Participants/ Residents for Affordable Housing or Housing Choice Voucher Program

Please provide updated information to your case manager or property manager. They will update our computer system. Please provide you full name, current address and contact number.

If you need an accommodation from the housing authority to update your information, please contact us via phone at 386-253-5653.

What is my status on the waiting list?

DBHA is purging its waitlist for the HCV and Affordable Housing program and is actively pulling applicants for review. At DBHA we also have local preferences that affect your status and when you could be pulled from the waitlist. We are able to verify that you are on our waitlist(s), but cannot provide a specific date that you will be reviewed for eligibility.

Who is my case manager?

In the Housing Choice Voucher Program, case managers are assigned caseloads alphabetically.  Please see the current breakdown of our caseloads:

Any inquiries regarding Portability, Waitlist and the Admission process can be referred to the Housing Choice Supervisor. 

In the Affordable Housing Program, please contact the property for questions or concerns regarding your unit.

When will the waitlist open again for the voucher /affordable housing program(s)?

The waitlist is currently closed for the Affordable Housing and Housing Choice Voucher Program. The housing authority will provide a public notice through local publications when it opens.

Can you refer me to another agency for housing assistance?

The agency provides a listing of area subsidized housing agencies. It lists some housing authorities in the greater Volusia County area as well as HUD subsidized apartments.

Here is a list of housing authorities in Volusia County. (Listing of Area Subsidized Housing agencies form, coming soon)

We do not refer to other housing agencies. 

What number am I on the wait list?

The housing authority pulls persons on the waitlist based upon preferences. Your number on the waitlist will not determine when you are pulled from the waitlist. The housing authority does not provide information as to your position on the waitlist. 

I am an area landlord and I would like to assist families who are on your program. How should I proceed?

If you are interested in participating in our program as a Landlord, please contact the housing authority and we will provide a new Landlord packet. The Landlord packet provides all necessary documentation to register as a new owner.

From time to time, the housing authority will have a list of available units that our Landlords share with us. Please provide us via email your unit size, request contract rent, security deposit and amenities and we will share your information with any HCV tenant that requests the information.

What are the current payment standards?

The Housing Authority of Daytona Beach Housing Choice Voucher Payment Standards (effective 10/2018)

  • Efficiency $770
  • One-Bedroom $955
  • Two-Bedroom $1,191
  • Three-Bedroom $1,458
  • Four-Bedroom $1,672
Are you absorbing?

Yes, DBHA is currently absorbing port-ins. This may change at any time and we will notify you if we stop absorbing. 

How can I make a complaint?

Complaints are taking seriously at the Housing Authority for the City of Daytona Beach. For complaints in regards to customer service or a staff member, please email us. DBHA will review each complaint internally and forward the complaint to the correct department for handling.

Information that you provide is confidential. We may reach out to the complainant to provide additional information. We will respond as promptly as possible.

How can Participants or Applicants obtain a current landlord listing?

Participants & Applicants that are searching for a unit are recommended to visit the website to review landlords that currently accept Housing Choice vouchers in Volusia County. You may select a unit in Holly Hill, Ormond Beach, New Smyrna Beach, Port Orange and within the City of Daytona Beach.

How can I report fraud?

Please report fraud inquiries regarding any of our housing programs via email.
Information that is helpful is a name, address and the type of issue that is involved.

Does your housing authority have a homeownership voucher program?

Yes, the Housing Choice Voucher program does have a homeownership program that is applicable to anyone that currently has a housing choice voucher. The homeownership option is used to assist a family residing in a home purchased and owned by one or more members of the family. A family assisted under this option may be newly admitted or an existing participant in the HCV program. DBHA HCV homeownership program is defined by HUD regulations. The family must meet all of the agency requirements before the commencement of homeownership assistance.