THE HOUSING AUTHORITY OF THE CITY OF DAYTONA BEACH JOB DESCRIPTION Job Title: Administrative Assistant Reports To: Property Manager Revised: JULY 22, 2022 Department: AFFORDABLE HOUSING ______________________________________________________________________ POSITION SUMMARY: The Administrative Assistant serves as a member of HACDB’s administrative services team providing customer service to the public and both clerical and technical support to program and management staff in accordance with PHA and HUD guidelines. Duties include: greeting the public, answering the phone and responding to questions and requests for information, operating office equipment, using desktop software, maintaining records, handling mail, managing employee calendars, organizing and distributing documents received from tenants and/or prospective tenants and performing general cleaning as required to include but not limited to sweeping the waiting room and keeping the office area wiped down and free from clutter. Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills. ______________________________________________________________________ ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet visitors, answer questions about agency services including explaining eligibility requirements and procedures to apply for housing; refer individuals to other community housing and shelter agencies if necessary.
• Answer the phone and take messages; route calls and messages to appropriate staff.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, initiate work orders, and document complaints.
• Schedule appointments and maintain calendar for housing staff.
• Ensure voicemail messages are being answered in a timely manner.
• Organize and maintain a clean work space by vacuuming daily, changing out trash, wiping down surfaces in the office, break room, and lobby areas.
• Pick-up mail and packages from main office. Open, date stamp, and sort mail and route to appropriate destinations.
• Prepare material (notices, bills, newsletters, brochures, correspondence, etc.) for mailing by addressing and stuffing envelopes, printing and affixing labels and applying postage with postage machine; deliver mail to the post office.
• Prepare documents and offline publicity and correspondence to include flyers and public announcements.
• Compile, copy, sort, and file records of office activities and resident activities, including sending and receive faxes.
• Provide support on operation and maintenance of HACDB phone system to include update phone messages for the auto attendant on phone system. Also assist staff in updating messages.
• Receive requests for repairs from tenants, set up maintenance work orders in computer system by entering pertinent data, printing, and routing the work order to the Maintenance Manager; file work order documents upon completion of the work by the maintenance staff.
• Use Microsoft Office Suite (WORD, EXCEL, Publisher, PowerPoint) to prepare documents, record information and maintain records (e.g. water usage by living unit; resident pet information.
• Assist with physical inventory of office supplies or other account tracking duties.
• Coordinate vendor services to include office supplies and office equipment such as copier maintenance and ink supplies.
• Coordinate office management tasks to improve efficiencies through review and organization of business processes.
• Coordinate projects among staff and partner agencies.
• Attend training and education when necessary, recommended, or otherwise assigned to meet changing needs.
• Support public meetings and events as directed (arranging facilities, refreshments and documents, etc.)
• Provide backup for other staff, attending meetings and training, and perform special projects as required.
• Perform any additional duties as assigned by Executive Director and/or Senior Property Manager or their designees.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated knowledge of Microsoft Office Suite (Word, Excel, Publisher, PowerPoint) for data management and advanced knowledge of Word functions (including mail-merge).
• General office procedures, and the use of common office equipment.
• Must develop knowledge of HHA facilities and equipment such as printer, copier, postage and fax machines, and telephone system.
• Ability to establish and maintain cooperative working relationships with all those contacted in the course of work (including, but not limited to, fellow employees, community members, and tenants);
• To communicate effectively verbally and in writing; and to recognize and maintain confidentiality of personal information.
• Ability to organize and complete detailed work and solve practical problems in an office environment and to define problems, collect data, establish facts, and draw valid conclusions.
• Must develop knowledge of Yardi Voyager.
• Must develop knowledge of HACDB facilities and equipment.

EDUCATION AND EXPERIENCED REQUIRED:

• Experience in Business English, spelling, punctuation, grammar and writing skills.
• Must possess high school diploma and/or equivalent
• Two (2) years of office experience; must maintain a valid driver’s license

SPECIAL REQUIREMENTS:

• Must possess a valid Florida Driver's License to operate a vehicle from the DBHA pool.
• Must be insurable by the Authority's fleet insurance carrier.
• Must be bondable.

SUPERVISORY RESPONSIBILITIES: None. TRAVEL: Local travel between HACDB properties. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Sitting, standing, and walking for extended periods of time. Lifting, carrying, pushing, and pulling object(s) weighing up to 75 pounds; stooping, kneeling, and crouching. DISCLAIMER STATEMENT This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned. This job description has been approved on all levels and is not to be interpreted as creating a contract for employment, expressed or implied between the Housing Authority of the City of Daytona Beach and any employee. The Housing Authority of the City of Daytona POSITION TYPE AND EXPECTED HOURS OF WORK:

• ·This is a full-time, temporary position. Typical hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m.

TRAVEL:

• Limited travel may be required for training purposes.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, while performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Filing is required, which would require the ability to lift files weighing up to 25 lbs., open filing cabinets, pushing and pulling object(s) weighing up to 75 pounds. Occasional stooping, kneeling, crouching. DISCLAIMER STATEMENT This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned. This job description has been approved on all levels and is not to be interpreted as creating a contract for employment, expressed or implied between the Housing Authority of the City of Daytona Beach and any employee. Housing Authority of the City of Daytona Beach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Authority of the City of Daytona Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Housing Authority of the City of Daytona Beach expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position Beach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, national origin, age, disability, genetics, or veteran status, as well as any other protected class. In addition to federal law requirements, The Housing Authority of the City of Daytona Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. The Housing Authority of the City of Daytona Beach expressly prohibits any form of workplace harassment based on race, color, religion, gender identity or expression, national origin, age, disability, genetics, or veteran status, as well as any other protected class. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. HOW TO APPLY? Please download HACDB Employment Application, complete it and attach your updated resume along with your letter of interest. Click here to download our employment application.

THE HOUSING AUTHORITY OF THE CITY OF DAYTONA BEACH JOB DESCRIPTION Job Title: Occupancy Specialist Reports To: Senior Property Manager Revised: April 11th, 2022 Department: Public Housing JOB TYPE: Regular Full-Time ______________________________________________________________________ POSITION SUMMARY: The Occupancy Specialist is responsible for management of the Waiting List as well as Tenant Selection for the Affordable Housing Program. The incumbent exercises considerable judgement and initiative in carrying out day-to-day responsibilities which are subject to established procedures, practices, and standards from HUD. Duties require considerable knowledge of key regulatory citations in the following areas: tenant selection determining income, occupancy standards and preferences, Section 504 of the Rehabilitation Act of 1973, The Fair Housing Act, and Title VI of the Civil Rights Act of 1964. Employee will provide written correspondence to applicants regarding their eligibility status, maintain clerical records, and prepare accurate, concise reports. Work involves considerable and constant public contact, often under trying conditions. Work assignments are received orally and in writing under the general supervision of the Senior Property Manager who periodically reviews work through conferences, reports, and analysis of results obtained. ______________________________________________________________________ ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Conducts interviews (face-to-face/virtual/phone) to verify information of prospective tenants applying for affordable housing, assisting applicants with the completion of forms and gathering required documentation.
2. Verifies information submitted from third-parties and ranks application(s) according to required policies.
3. Computes resident income, deductions, and complete forms.
4. Notifies applicants of eligibility and computes rent for applicants.
5. Explains programs and terms of dwelling leases to applicants.
6. Handles inquiries from applicants regarding conventional housing and supplies resources to supportive services within the community.
7. Maintains the official lists of housing vacancies and waiting lists of eligible applicants for the Affordable Housing program.
8. Periodically reviews applicant files to update information on prospective tenants and place non-respondents in inactive files.
9. Prepares monthly, annual, and other periodic reports required by HUD and the Housing Authority.
10. Assimilates and enters data into computer terminal.
11. Sends out consent forms for information on each applicant using internal and external verification systems.
12. Approves or rejects an applicant based upon Administrative Plan/policies and HUD guidelines.

RELATED DUTIES AND RESPONSIBILITIES:

1. Prepares tenant file folders and makes any other arrangements, as required, prior to tenant occupancy.
2. Prepares letters and other office forms and records.
3. Maintains, Updates and Purges the waiting list, as required.
4. Verifies age, disabilities and local preferences.
5. Performs other reasonably related duties as assigned by immediate supervisor and other management as required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of HUD and the Housing Authority of the City of Daytona Beach (HACDB) rules, regulations, and policies on tenant selection and of required forms and reports.
• Knowledge of interviewing techniques and of record maintenance.
• Ability to make routine decisions in accordance with administrative rules, regulations, and policies and to explain selection rules and procedures to prospective tenants in an objective and impartial manner.
• Ability to establish and maintain effective working relationships with other employees, superiors, and the general public.
• Skill in the use of the typewriter, computer, office copier, and other office machines.
• Ability to make moderately complex computations with speed and accuracy.
• Ability to understand and follow quickly and accurately written and oral instructions.
• Ability to meet and deal tactfully and courteously with the public and to establish and maintain effective working relationships with other employees and superiors.

EDUCATION AND EXPERIENCED REQUIRED:

1. Associate’s degree in social service, business administration or management or an equivalent combination of education, training and experience.
2. Graduation from a standard high school, preferably including courses in business practices.
3. Two (2) to Three (3) years’ experience in public administration, social or case management work with dealing with affordable housing

SUPERVISORY RESPONSIBILITIES:

• None.

TRAVEL: Some travel within the development. All HACDB developments are located within the city limits of Daytona Beach, Florida SPECIAL REQUIREMENTS:

1. Possession of a valid Florida motor vehicle operator's license.
2. Must be bondable.
3. Must possess Public Housing Occupancy certification or be able to qualify for certification within one (1) year of hire.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. (ex: The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Filing is required which would require the ability to lift files, open filing cabinets and bend or stand as necessary.) Sitting, standing, and walking for extended periods of time. Lifting, carrying, pushing, and pulling object(s) weighing up to 75 pounds. Occasional stooping, kneeling, crouching. DISCLAIMER STATEMENT This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned. This job description has been approved on all levels and is not to be interpreted as creating a contract for employment, expressed or implied between the Housing Authority of the City of Daytona Beach and any employee. Housing Authority of the City of Daytona Beach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Authority of the City of Daytona Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Housing Authority of the City of Daytona Beach expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. HOW TO APPLY? Please download HACDB Employment Application, complete it and attach your updated resume along with your letter of interest. Click here to download our employment application.

THE HOUSING AUTHORITY OF THE CITY OF DAYTONA BEACH JOB DESCRIPTION Job Title: General Laborer Reports To: Property Manager Revised: May 3, 2023 Department: Low-Income Public Housing FLSA: Non-Exempt /Full-time ______________________________________________________________________ POSITION SUMMARY: Perform maintenance, grounds care and custodial duties as assigned. This is the entry level position within the Maintenance Department which is a subgroup to the Low-income Public Housing (LIPH). Duties include but are not limited to the following: mowing with push-type and riding mowers, edging, trimming, raking and debris pick-up, reseeding, fertilizing, installing, and repairing curbing, pavement and sidewalks, cleaning out vacant units, cleaning offices and common areas in development offices, providing labor support to other maintenance mechanics and any other tasks as assigned. In some instances, this position may be required to assist with special projects which support business operations, unforeseen emergencies, and resident services. The General Laborer is responsible to dress for the weather. ______________________________________________________________________ ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must practice safety precautions and be safety conscious at all times.
• Performs specific grounds-keeping tasks in accordance with established procedures. Tasks include but are not limited to the following: gather and remove litter from all HACDB owned and/managed properties, mowing, trimming, edging, reseeding; applying fungicides, apply insecticides and sterilant; sweeping walks and drives; repairing signs; and patching parking lots and drives.
• Provide services to support residents including delivery and packaging of food, goods, supplies, correspondence, and personal protective equipment.
• Reports to immediate supervisor any items requiring maintenance as well as any unusual or unsafe conditions.
• Prepares vacant units for occupancy by patching and painting walls, stripping and buffing floors, cleaning appliances and windows and other duties as assigned by the supervisor.
• Performs minor maintenance tasks such as repairing washers; unstopping sinks, tubs and commodes; repairing commodes and drainpipes; replacing ceiling or wall receptacles, light switches or blown fuses; painting interior and exterior surfaces including playground equipment.
• Transports trash and debris to landfill using a predetermined route of travel.
• Participates in off-shift and weekend emergency maintenance coverage as scheduled.
• Wash or otherwise clean company vehicles, machinery, and other equipment.
• Operate company vehicles, following established routes, through residential streets or alleys or through business or industrial areas.
• Performs other duties as directed by the Maintenance Supervisor and/or Property Manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of cleaning materials, equipment and methods commonly employed in the custodial care and cleaning of buildings, facilities, and equipment.
• Knowledge of general grounds care procedures and maintenance.
• Basic verbal communication skills required to convey information to residents, management, and vendors.
• Problem solving skills required to deescalate and resolve conflict.
• Ability to follow oral and written instructions.
• Ability to perform tasks requiring moderately heavy manual work.
• Ability to establish and maintain effective working relationships with other employees, tenants, and the public.
• Ability to use your arms and/or legs together while sitting, standing, or lying down.
• Ability to put together small parts with fingers.
• Ability to hold or move items with hands.

EDUCATION AND EXPERIENCED REQUIRED:

• High school diploma or GED.
• One (1) year of working experience in the

SPECIAL REQUIREMENTS:

• Possession of a valid State of Florida vehicle operator's license.
• Must be bondable.
• Must be in good health and physical condition, physically able to lift heavy objects (50 pounds minimum), climbing, stooping, standing, carrying, loading/unloading, moving large items and other related physical activities common to maintenance work.
• Must be able to pass Background Check.

SUPERVISORY RESPONSIBILITIES: The General Laborer is supervised by a designated supervisor and generally does not exercise supervision of others. TRAVEL: Local travel between HACDB properties. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Sitting, standing, and walking for extended periods of time. Lifting, carrying, pushing, and pulling object(s) weighing up to 75 pounds; stooping, kneeling, and crouching. DISCLAIMER STATEMENT This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned. This job description has been approved on all levels and is not to be interpreted as creating a contract for employment, expressed or implied between the Housing Authority of the City of Daytona Beach and any employee. The Housing Authority of the City of Daytona Beach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, national origin, age, disability, genetics, or veteran status, as well as any other protected class. In addition to federal law requirements, The Housing Authority of the City of Daytona Beach complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. The Housing Authority of the City of Daytona Beach expressly prohibits any form of workplace harassment based on race, color, religion, gender identity or expression, national origin, age, disability, genetics, or veteran status, as well as any other protected class. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. HOW TO APPLY? Please download HACDB Employment Application, complete it and attach your updated resume along with your letter of interest. Click here to download our employment application.